Last updated: February 14, 2021
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or store credit. Please see below for more information on our return policy.
Online Returns -
Upon approval for a return, you will receive a RMA number, all items must be postmarked within three (3) days of the return approval date. We strongly recommend that you use a trackable method to mail your return and obtain a receipt with a tracking number.
Return Policy Exceptions
B Tag Inc reserves the right to limit, or decline returns or exchanges regardless of whether the customer has a receipt. All returns without a receipt are subject to a refund verification process. The Team Lead retains final authority to accept or decline any item that is eligible for return. Under no circumstance may a Team Lead accept return of an ineligible item. Team Leads may always, at their discretion, refuse return of an item they deem to present a potential health or safety risk to any individual.
B Tag Inc also reserves the right to close btaginc.com accounts, or to cancel or refuse orders or returns for violations or abuse of our returns policy, or any fraudulent activities relating to returns.