Pickup FAQ

Here are our most commonly asked questions about B Tag Inc Pickup

Is there a fee associated with pickups? - No, Pickup orders are completely free!

Can I pickup my order at anytime? How will I know my orders ready? - Once your order is ready for pickup, our online team will give you a call to schedule a time to pickup your order. Please wait for this call or email before heading to the store. You will also receive an email when your orders ready for pickup.

What do I need to pickup my order? - Nothing! Just the first and last name on your order!

Can I have my spouse or relative/friend pickup my order? - Yes, We do ask that you notify us ahead of time so we may document and add them as an authorized pickup person.

I had an issue or am missing items what should I do? - Please contact your local store. The store phone number is on the "Ready for Pickup" email we sent you. Otherwise please call our Headquarters at +1 651-480-7818 - Please have your order number available (this can be found on the order confirmation email).

 

If your question about pickup isn't listed below please drop us a message below or call your local store!